Privacy Policy

FCI Germany GMBH respects the privacy of visitors and users of its website. This Privacy Policy explains how information may be collected, used, and handled when you visit our website, contact us, submit an inquiry, or otherwise interact with our online services.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

Depending on how you use the website, FCI Germany GMBH may receive information that you voluntarily provide.

This may include information such as:

  • Name

  • Company name

  • Email address

  • Telephone number

  • Country or location

  • Product or material requirements

  • Quantity requirements

  • Shipping or destination information

  • Information included in your inquiry or message

  • Other information you choose to provide when contacting us

We may also receive certain technical information automatically when you access the website, depending on the website's configuration and technologies in use.

How We Use Information

Information submitted through the website may be used for legitimate business and communication purposes, including:

  • Responding to inquiries

  • Providing requested product information

  • Preparing or discussing quotations

  • Understanding product and sourcing requirements

  • Communicating about requested services or materials

  • Responding to customer or business communications

  • Maintaining and improving website functionality

  • Protecting the website against misuse or unauthorized activity

  • Meeting applicable legal or business requirements

We aim to use personal information only for appropriate purposes related to the interaction or business requirement for which it was provided, subject to applicable law.

Product and Business Inquiries

When you contact FCI Germany GMBH regarding plastics, polymers, recycled materials, masterbatch, fillers, additives, or other products, information from your inquiry may be used to understand and respond to your requirements.

For example, product type, application, quantity, destination, company details, and other information may help us provide a more relevant response.

Information Security

FCI Germany GMBH takes reasonable measures to protect information submitted through the website against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure. Users should therefore avoid submitting confidential information through a website form unless it is necessary for their inquiry.

Sharing of Information

FCI Germany GMBH does not intend to sell personal information submitted through this website.

Information may be shared where reasonably necessary to operate the website, respond to an inquiry, provide requested business services, support technical operations, protect website security, comply with legal obligations, or otherwise fulfill a legitimate business purpose.

Where third-party service providers are involved in website hosting, communication, security, analytics, or other technical functions, their handling of information may be governed by their own applicable policies and contractual obligations.

Cookies and Similar Technologies

The website may use cookies or similar technologies depending on its configuration.

Cookies may support website functionality, security, user preferences, performance measurement, or other website operations.

The specific cookies and technologies used may change as the website is updated. Where applicable, users may be able to manage certain cookie preferences through their browser or available website controls.

Third-Party Websites

Our website may contain links to third-party websites or external resources.

FCI Germany GMBH is not responsible for the privacy practices, content, security, or policies of third-party websites. If you follow an external link, we recommend reviewing the privacy policy of the relevant third-party website before providing personal information.

Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to respond to business inquiries, maintain appropriate business records, meet legal or contractual requirements, resolve disputes, or protect legitimate business interests.

Actual retention periods may vary depending on the type and purpose of the information and applicable legal requirements.

Your Privacy Rights

Depending on your location and applicable data protection law, you may have rights relating to your personal information.

These rights may include requesting access to personal information, requesting correction of inaccurate information, requesting deletion where applicable, objecting to or restricting certain processing, or exercising other rights provided under applicable law.

Requests should be submitted using the contact details available on the FCI Germany GMBH website.

Children's Privacy

This website is intended primarily for business and commercial audiences. FCI Germany GMBH does not knowingly seek to collect personal information from children through the website.

If you believe that a child has submitted personal information to us, please contact us so that the matter can be reviewed and appropriate action can be considered.

Changes to This Privacy Policy

FCI Germany GMBH may update this Privacy Policy from time to time to reflect changes in the website, business practices, technology, or applicable requirements.

Any updated version will be published on this page. Visitors are encouraged to review this page periodically for changes.

Contact Us

If you have questions about this Privacy Policy, the handling of information submitted through the website, or your applicable privacy rights, please contact FCI Germany GMBH using the contact information provided on our website