Shipping & Delivery

FCI Germany GMBH serves businesses and manufacturers sourcing plastics, polymers, recycled materials, masterbatch, fillers, additives, and related materials for commercial and industrial requirements.

Shipping and delivery arrangements can vary according to the product, order quantity, destination, availability, transportation requirements, and agreed commercial terms. For this reason, delivery details are confirmed individually for each applicable inquiry or order.

Shipping Arrangements

FCI Germany GMBH works with customers to determine appropriate shipping arrangements based on the specific order and destination.

Before shipment, relevant details may include:

  • Product and grade

  • Order quantity

  • Packaging requirements

  • Delivery destination

  • Required delivery schedule

  • Transportation requirements

  • Applicable commercial terms

  • Documentation requirements

The final shipping arrangement will depend on the circumstances of the individual transaction.

International Delivery

FCI Germany GMBH has an international market focus and serves customers in different regions.

International deliveries may involve different transportation methods, customs procedures, import requirements, documentation, and local regulations. These requirements can vary according to the destination country and the nature of the material being supplied.

Customers are responsible for providing accurate delivery and destination information needed to arrange the shipment.

Delivery Timeframes

Delivery timeframes are not necessarily the same for every product or destination.

Factors that may affect delivery include product availability, order quantity, preparation requirements, transportation arrangements, destination, customs procedures, and other circumstances associated with the shipment.

Where applicable, an estimated delivery timeframe will be discussed or confirmed during the quotation or order process.

Any delivery estimate should be treated as an estimate unless a specific delivery commitment has been formally agreed.

Product Availability

Product availability may vary depending on the material, grade, quantity, sourcing requirements, and destination.

Customers should confirm current availability with FCI Germany GMBH before making time-sensitive purchasing or production decisions.

Packaging

Polymer products may be supplied in different packaging formats depending on the material, grade, quantity, and applicable supply arrangements.

Packaging requirements can be discussed as part of the product inquiry and quotation process.

Customers with specific packaging requirements should communicate them before an order is finalized.

Shipping Documentation

Depending on the product, destination, and transaction, shipping may require commercial and logistical documentation.

Documentation requirements can vary between countries and transactions. FCI Germany GMBH will coordinate applicable documentation as agreed for the relevant shipment.

Customers should ensure that destination-specific import and regulatory requirements are understood before shipment.

Customs and Import Requirements

International shipments may be subject to customs procedures, import requirements, duties, taxes, permits, inspections, or other destination-country requirements.

These requirements vary according to the country, product, and applicable regulations.

Unless otherwise agreed in writing, customers should ensure that they understand and comply with the import requirements applicable to their destination.

Freight and Shipping Costs

Shipping costs depend on factors such as product quantity, destination, transportation method, packaging, and applicable commercial terms.

Where shipping costs are applicable to an order, the relevant charges or arrangements will be communicated during the quotation or order process.

Shipping costs should not be assumed to be included in product pricing unless expressly stated.

Delivery Address

Customers are responsible for providing complete and accurate delivery information.

Incorrect or incomplete delivery details may result in delays, additional transportation requirements, or other logistical issues.

Any change to the delivery address after an order has been confirmed should be communicated to FCI Germany GMBH as soon as possible.

Delays

Delivery may occasionally be affected by circumstances outside the reasonable control of FCI Germany GMBH, including transportation disruptions, customs delays, weather conditions, port congestion, regulatory requirements, supply interruptions, or other unforeseen events.

If a significant delay affects an order, the relevant parties may communicate regarding the available options and revised delivery expectations.

Inspection on Delivery

Customers should inspect shipments and packaging upon receipt where reasonably possible.

If there is visible damage, a shortage, or another delivery-related issue, customers should document the condition and contact FCI Germany GMBH promptly with the relevant shipment and order information.

Order-Specific Terms

Shipping and delivery terms may be established separately for individual quotations, purchase orders, sales confirmations, or other commercial documentation.

Where specific written commercial terms apply to an order, those terms will govern the relevant shipping and delivery arrangements to the extent applicable.

Contact FCI Germany GMBH

For information about product availability, shipping options, delivery destinations, quantities, or transportation arrangements, contact FCI Germany GMBH with your product and delivery requirements.